99.9% Uptime Guarantee
In the unlikely event that we experience a network failure we will credit your account with one day of service for every two hours of downtime over four hours. Simply contact a member of our customer services team to arrange the credit.

Please note that this guarantee applies only to our network connectivity and excludes scheduled maintenance.We count our downtime from the first report of downtime on the server in question.

Instant Reboot
You will be able to instantly reboot your server anytime by accessing your online control panel.